Shipping Policy
We ship orders within 2–5 business days of purchase unless otherwise noted.
Domestic Shipping (United States)
We offer flat-rate shipping for all U.S. orders. Delivery times vary depending on location and carrier but typically range from 3–7 business days after shipment.
International Shipping
We ship internationally to select countries. International delivery times vary by destination and customs processing and may take 1–4 weeks. Customers are responsible for any customs duties, import taxes, or fees required by their country.
Tracking
Tracking information will be provided once your order has shipped.
Lost or Delayed Packages
Once a package has been handed to the carrier, we are not responsible for delays caused by postal services, customs, or weather events. If a package is lost in transit, please contact us and we will assist in filing a claim.
Returns & Refund Policy
All Sales Final
Due to the specialized nature of our products, all sales are final. We do not accept returns or exchanges.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging. We will review the issue and provide a replacement or refund if appropriate.
Order Cancellations
Orders may only be cancelled if they have not yet shipped. Once an order has shipped, it cannot be cancelled.
Contact
For order issues or questions, please contact us at:
[your email here]
We ship orders within 2–5 business days of purchase unless otherwise noted.
Domestic Shipping (United States)
We offer flat-rate shipping for all U.S. orders. Delivery times vary depending on location and carrier but typically range from 3–7 business days after shipment.
International Shipping
We ship internationally to select countries. International delivery times vary by destination and customs processing and may take 1–4 weeks. Customers are responsible for any customs duties, import taxes, or fees required by their country.
Tracking
Tracking information will be provided once your order has shipped.
Lost or Delayed Packages
Once a package has been handed to the carrier, we are not responsible for delays caused by postal services, customs, or weather events. If a package is lost in transit, please contact us and we will assist in filing a claim.
Returns & Refund Policy
All Sales Final
Due to the specialized nature of our products, all sales are final. We do not accept returns or exchanges.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging. We will review the issue and provide a replacement or refund if appropriate.
Order Cancellations
Orders may only be cancelled if they have not yet shipped. Once an order has shipped, it cannot be cancelled.
Contact
For order issues or questions, please contact us at:
[your email here]